The field shows up however the contents of the field is not displayed. For an example, say the field in for entering an amount and the amount in the field always shows $0.00 but in reality, it is a different amount.
------------------------------
Angie Gibbs
ConvergeOne, Inc.
------------------------------
Original Message:
Sent: 11-30-2022 04:18
From: Marc Sassoon
Subject: Web Messaging Co-Browse - unable to see certain fields on customers screen
Yes, not everything renders correctly as it will depend on the website and how it is constructed. If the fields are not visible, it could be the way it is created and is not a HTML field or form. We would need more details on the page to be able to help.
------------------------------
Marc Sassoon
Genesys - Employees
Original Message:
Sent: 11-29-2022 09:28
From: Angie Gibbs
Subject: Web Messaging Co-Browse - unable to see certain fields on customers screen
Web Messaging Co-Browse - Anyone have any issues seeing certain fields on customers screen?
#Unsure/Other
------------------------------
Angie Gibbs
ConvergeOne, Inc.
------------------------------