Hi there Digital friends 👋
We're happy to announce Beta availability for
Web Messaging Conversation Auto-Start (DIG-I-997): this cool new feature allows brands to more simply and proactively engage with visitors on their website, by automatically starting a Web Messaging conversation as soon as the Genesys Messenger is expanded: in combination with Bots, this allows you to automatically welcome and greet users with relevant information, and start the intent detection or visitor qualification flow without having to necessarily wait for an inbound message from the user. If this sounds like a good fit for your business, don't hesitate to enroll in the Beta by clicking on the corresponding
tile on Beta HQ Community page to get you started.
You can share feedbacks in this post, or reach out directly.
We hope you like it!
#BetaAnnouncement------------------------------
Angelo Cicchitto
Genesys - Employees
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