Anton_Vroon | 2021-08-23 04:19:34 UTC | #1
Is there any plan to add a Web Messaging Dev Tool like there is for Chat?
https://developer.genesys.cloud/developer-tools/#/webchat
Or is there any way to test your Web Messaging flows without already having it deployed to a website?
anon11147534 | 2021-08-25 07:53:37 UTC | #2
Hi Anton,
Non there is no plan to add a Web Messaging developer tool because all necessary developer tooling is being provided via the Admin UI for web messaging.
Anton_Vroon | 2021-08-26 00:08:47 UTC | #3
Hi Ronan
So in the Messenger Configurations and Messenger Deployments section of the Admin UI, i don't see any way to actually test the the inbound message flow.
So can you please elaborate exactly where this would be done currently? Or is it just planned to be available in the UI in the future?
Angelo_Cicchitto | 2021-08-26 19:49:12 UTC | #4
Hi Anton - thanks for good feedback on this. In future we'll plan to include a way to test a given Messenger Deployment at runtime. We're not sure yet if it will happen within the Messenger Deployment panel (in Admin UI) or in Developer Tools: our preferred direction is to expose this testing into Admin UI.
Anton_Vroon | 2021-08-26 19:52:39 UTC | #5
Thanks Angelo,
Makes sense. You don't have any idea where on the roadmap that might be?
We are currently looking at rolling at chat and chat bot and since it looks like web messaging will be replacing normal chat and the recommended approach, we didn't want to go down the chat path just to replace it later. But since this is also very new for us, being unable to test any flows makes things difficult. For now we are just building it in the chat flows, testing, and copying over then adjusting as needed, but that's not ideal.
Daniel_Ross | 2021-09-28 15:31:32 UTC | #6
I would be very interested to know the status of this on the roadmap as well.
Angelo_Cicchitto | 2021-09-28 16:15:38 UTC | #7
Hey there - this is something we'd like to prioritized soon, but don't have an exact timeline to share. Here's the corresponding Idea: https://genesyscloud.ideas.aha.io/ideas/CLDIG-I-886
This post was migrated from the old Developer Forum.
ref: 11806