Thanks for the message.
What I was looking for was to check the availability status of the API.
Thanks for the input.
Original Message:
Sent: 07-31-2025 11:23
From: Laurent Rustuel
Subject: Web messaging guest API - Health status
You are looking for https://developer.genesys.cloud/commdigital/digital/webmessaging/websocketapi#check-the-health-of-a-websocket-connection
it's available in the sdk https://mypurecloud.github.io/web-messaging-sdk-java/SendEchoRequest
it's subject to this limit :
health.check.per.connection.rate.per.minute
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You can use it when you didn't send nor received something on the websocket for a while, it's advised to not use it too frequently
There is no other method to check the availability status of the API
Regards,
Laurent
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Laurent Rustuel
Lead Software Engineer
Original Message:
Sent: 07-30-2025 03:46
From: Amal Joshy
Subject: Web messaging guest API - Health status
Hi,
We are currently doing the integration with Web messaging guest API (https://developer.genesys.cloud/commdigital/digital/webmessaging/websocketapi) using web-messaging-sdk-java (https://mypurecloud.github.io/web-messaging-sdk-java/).
I'm looking for an option to check the health status for this API ?
We are already checking the health of a websocket connection. What we are looking is to check the availability status for web messaging API.
Thanks,
Amal
#WebMessaging
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Amal Joshy
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