chad.hansen | 2021-02-24 16:56:15 UTC | #1
All Web Messaging Beta customers have now been enabled for image attachments. End-customers and agents can share JPG, PNG, and GIF images during their conversation. Each file type can be individually allowed as part of the Web Messaging configuration, however this only impacts the Messenger UI. Agents will always have the ability to share images.
In order to take advantage of this new capability, you will need to update your Web Messaging configuration. Please see our developer documentation for details: https://developer.mypurecloud.com/api/webmessaging/configure.html#file_upload
This post was migrated from the old Developer Forum.
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