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  • 1.  Web Messaging sizing on a Mobile Device

    Posted 07-03-2023 12:36
    No replies, thread closed.

    Hi Team,

    I have a customer wanting to resize the Web Messaging conversation on a Mobile Device, (iPhone, Andriod).  They would like to make the font and landscape it takes up smaller.  Currently, Web Messaging consumes the whole screen on an iPhone.   
    Can the resizing be done in the Deployment Snippet?
    #DigitalChannels
    Thanks,
    Manjunathan S

    #DigitalChannels

    ------------------------------
    Manjunathan Subramaniam
    Cognizant Technology Solutions India Private Limited
    ------------------------------


  • 2.  RE: Web Messaging sizing on a Mobile Device

    Posted 07-03-2023 19:06
    No replies, thread closed.

    Hey Manjunathan, 

    You would likely need to build your own custom launcher then. I would though ask your customer the purpose of making it smaller - the iPhone screen is small enough compared to a website and if you made it even 75% you'll have a negative impact (And I use a pro max). The customer can minimize and maximise the chat at will without losing context etc. 

    The font likely would need a custom launcher though by itself. 



    ------------------------------
    Lawrence Drayton
    Prvidr Pty Ltd
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    Original Message


  • 3.  RE: Web Messaging sizing on a Mobile Device

    Posted 08-16-2023 17:23
    No replies, thread closed.

    Hi @Lawrence Drayton,

    Do we have any reference materials to work on creating the custom launcher , The sizing issue is still there for Mobile versions "Web Messaging consumes the whole screen on an iPhone",

    However, the display looks good with desktop and iPad.

    Can the resizing be done in the same Deployment Snippet and it only appended with mobile version?

    Thanks,

    Manjunathan.S



    ------------------------------
    Manjunathan Subramaniam
    Cognizant Technology Solutions India Private Limited
    ------------------------------

    Original Message


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