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  • 1.  Web Messaging - Supported Content Profile Temporarily Disabled

    Posted 04-15-2024 00:39
    No replies, thread closed.

    Hello Genesys Community,

    We are temporarily disabling the following feature:

    • Web Messaging - Support Attachments via Content Profile (DXWMM-I-19)

    See additional details in previous Community Post here on April 11th.  We anticipate that we will be re-enabling this feature in the next 2-3 weeks.

    Thank you.


    #DigitalChannels

    ------------------------------
    Angelo Cicchitto
    Genesys - Employees
    ------------------------------


  • 2.  RE: Web Messaging - Supported Content Profile Temporarily Disabled

    Posted 04-29-2024 19:23
    No replies, thread closed.

    Angelo, any news when this will come back out?



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


  • 3.  RE: Web Messaging - Supported Content Profile Temporarily Disabled

    Posted 05-24-2024 11:21
    No replies, thread closed.

    All - latest update: we have passed release gate, and planning to deploy this feature again across all regions next week starting from Monday 27th.



    ------------------------------
    Angelo Cicchitto
    Genesys - Employees
    ------------------------------

    Original Message


  • 4.  RE: Web Messaging - Supported Content Profile Temporarily Disabled
    Best Answer

    Posted 05-30-2024 12:11
    No replies, thread closed.

    All - this feature is finally GA released to all prod regions, thank you for your patience > https://help.mypurecloud.com/releasenote/may-27-2024/



    ------------------------------
    Angelo Cicchitto
    Genesys - Employees
    ------------------------------

    Original Message


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