sbrebels | 2018-01-22 15:01:04 UTC | #1
Hi,
On Genesys PureEngage, there's the 'WebRTC JavaScript API' available for performing integrations via WebRTC (which enables us to terminate the voice stream via WebRTC).
Is a similar library available for PureCloud? (or any guidelines on how a WebRTC endpoint should be implemented, which can communicate via PureCloud?)
Main use case here, is to have a 3rd party application connecting to Genesys PureCloud, and terminating the voice stream via WebRTC in the 3rd party aplication itself (without having the user having to open the PureCloud interface as a 2nd window)
Thanks ahead,
tim.smith | 2018-01-22 22:11:20 UTC | #2
Unfortunately, we do not have plans to support 3rd party WebRTC clients at this time. However, I have submitted your feature request.
system | 2018-02-22 22:26:57 UTC | #3
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This post was migrated from the old Developer Forum.
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