Original Message:
Sent: 03-11-2024 12:38
From: Breno Canyggia Ferreira Marreco
Subject: WebRTC Phone throught AWS Direct Connect
Hi, @Alan Lanteigne thank you for your attention and help.
My diagram as below:
* The WebRTC in the Customer Site for connecting Genesys Cloud through AWS Direct Connect. I use BYOC and not Edge Location.
* Trunk SBC Audiocodes don't see a problem through AWS Direct Connect, but the customer would like to WebRTC in the connect Call Center On-Site through AWS Direct Connect too.
Att,
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Breno Canyggia Ferreira Marreco
https://www.linkedin.com/in/brenocfm-40b62182/
Original Message:
Sent: 03-08-2024 13:36
From: Alan Lanteigne
Subject: WebRTC Phone throught AWS Direct Connect
Hello @BRENO CANYGGIA FERREIRA MARRECO,
I'm having a hard time understanding the scenario. Can you draw a diagram to make it more clear for me?
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Alan Lanteigne
Genesys - Employees
Original Message:
Sent: 03-08-2024 12:43
From: Breno Canyggia Ferreira Marreco
Subject: WebRTC Phone throught AWS Direct Connect
Hi Guys,
I have a cenary then 2 groups users:
1* group home office;
2* group on-site; this group can possible use webRTC connect trhouth AWS Direct Connect?
Ps: This architecture will be connect Trunk (BYOC <--> SBC) throught Direct Connect.
need use Aws Direct Connect in Softphone WebRTC? is possible? I don't see possibility, but I would have what you think...
#Softphone
#WebRTC
#DirectConnect
Att,
#Telephony
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Breno Canyggia Ferreira Marreco
https://www.linkedin.com/in/brenocfm-40b62182/
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