Legacy Dev Forum Posts

 View Only

Sign Up

  • 1.  WebRTC SDK Video

    Posted 06-05-2025 18:03

    ali.aljohani | 2022-04-14 10:31:20 UTC | #1

    Hello all, Hope all are doing great.

    I have been trying to use startvideoconference() but I did not succeed. I can see there is a new video conversation with ID in Genesys Interaction Performance, but no connection nor alert to agent!.

    https://developer.genesys.cloud/devapps/webrtcsdk/#-startvideoconference---

    I wanted to check the following values:

    1. roomJid : is this value accepted (roomtest@conference.room) ?
    2. inviteeJid : is it user ID/GUID ? or something else?

    I think I am missing something on how to initiate request video call to other agent.

    Best regards, Ali Aljohani


    system | 2022-05-11 12:13:38 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 14264