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WEM - Performance and Engagement

  • 1.  WEM - Performance and Engagement

    GENESYS
    Posted 9 days ago
    Edited by Melissa Talamonti-Clark 9 days ago

    Gamification can help motivate and inspire your employees to achieve performance goals. It allows you to provide recognition to top contributors and encourage collaboration on teams. Gamification provides real-time metrics on a shared leaderboard, which can help foster team engagement.  

    Beyond offers a range of courses on both Gamification and Performance Management listed below. These can be found in our Employee Performance Learning Path, which is located on the Beyond website.

    Genesys Cloud: Gamification

    Genesys Cloud: WEM – Performance Management with Scoreboard Insights

    Genesys Cloud: WEM – Performance and Queue Activation for Agents

    If you're interested in learning more about Gamification or Performance Management, please reply to this post and an expert will point you in the right direction. If you are interested in getting started with a Beyond subscription Click here!.

    #gamification

    #Performance


    #GenesysCloud
    #Training

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    Melissa Talamonti-Clark
    Genesys - Employees
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