Workforce Engagement Management

🚨 Missed the Right Smile Webinar on May 7th? Don't Worry! 🚨

If you couldn't attend the recent Right Smile Webinar live on May 7th, you're not out of luck! We've made the full recording available on-demand so you can catch up at your convenience and stay in the loop.

👉 Watch it here: Click Here
🔐 Passcode: fi#K7PGf

The session was packed with valuable insights, expert advice, and practical takeaways you won't want to miss-whether you're already familiar with Right Smile or just getting started.

And that's not all! We've also added the recording to our WEM Library for easy access anytime. Be sure to check it out and explore other great content while you're there.

📚 Access the WEM Library: Here

Stay informed, stay inspired - and don't forget to share it with your team!

Here are some useful links from the Webinar:

For more information about our functionalities:
Speech and Text Analytics:

https://help.mypurecloud.com/articles/about-speech-and-text-analytics/

Supervisor Copilot & Virtual Supervisor:
https://help.mypurecloud.com/articles/about-virtual-supervisor-and-supervisor-copilot/

AI Scoring:
https://help.mypurecloud.com/articles/automated-scoring-options-in-evaluation-forms/

AI Translate:

https://help.mypurecloud.com/articles/work-with-a-voice-transcript/#citem_8db5-0170

AI Summaries:
https://help.mypurecloud.com/articles/work-with-a-voice-transcript/#enabling-ai-summarization