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Well, here it is, the last tip of #WEMay for this year
Week 4, Day 4, Tip 4!!
A few Tips & Tricks to help you on your way with
Employee Performance
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No.4: Workplans visibility
Genesys Cloud is all about creating great employee experiences and in line with that vision; schedule visibility and flexibility is a key component for empowering employees.
In the schedule view (Activity -> View Full Schedule) employees can toggle between viewing their schedules -or- show (their) possible shifts. Employees can then see what Workplans are assigned to their profile and have visibility into what type of schedules they can expect in the next few weeks allowing for personal planning and better work/life balance.
Enhancements to this feature are expected by the end of 2023.
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So that’s it folks for the Tips & Tricks for #WEMay, Next week you will find these all stored in the Library under the ‘Did You Know’ folder 😊
Keep a look out for the WEM Trivia Tower and our WEM Q&A episode
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#Workforce Engagement Management
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Tracy
Genesys
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