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  • 1.  WFM support for outbound calls?

    Posted 10-22-2020 10:50
    No replies, thread closed.

    Hi,

    I was looking at info on the resource center and here on community, but i can't find any concrete info about WFM support for outbound calls/agents/queues. Does anyone if outbound dialing is supported in WFM?

    Regards,


    #Outbound

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    Nebojsa Radovanovic
    Star Telecom
    ------------------------------


  • 2.  RE: WFM support for outbound calls?

    Posted 07-16-2023 07:14
    Edited by Fegy Simon 07-16-2023 07:15
    No replies, thread closed.

    hi , 

    hope the below link helps!

    link 



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    [Fegy] [Simon]
    [TAM][Genesys]
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    Original Message


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