Hi @Qan T,
Your question received an answer on the newest episode of the Genesys Cloud Q&A Show. Check the chapter markers to jump to your question. We hope this helps!
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Nicole Milliken
Genesys - Employees
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Original Message:
Sent: 06-04-2024 11:40
From: Qan T
Subject: What is the purpose of a phone trunk?
I read the articles here About trunks - Genesys Cloud Resource Center and it doesn't really explain what is the purpose of a phone trunk. Is it mainly for SIP and WebRTC phones to communicate?
Is there more detailed documentation on this?
#Telephony
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Qan T
Vibrant Emotional Health
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