Hello, There is not enough information about your setup, so can you first please mention what setup you have. What type of flow is the above logic in ? Is it a Message Flow, a bot, a digital bot etc.
Regards
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Vineet Kakroo
Senior Technical Consultant
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Original Message:
Sent: 07-15-2025 03:39
From: Anbarasan AL MUNIANDY
Subject: WhatsApp Message flow Setup
HI Team,
Recent i start to develop whatsApp flow is architect. I have created Initial greeting then follow by language selection (1 for Chinese 2 for English). Once user responded with number 1 or 2 there will be other few more option numbers to select by customer.
Now i'm encounter the issue whereby after, user responded 1 or 2, the whatsApp message start back from initial greeting again. Can i get advise from expertise, how i can setup this flow in correct way.
#Architect
#DataActions
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Anbarasan AL MUNIANDY
Asia Regional Telephony Lead at Europ Assistance
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