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  • 1.  WhatsApp Outbound Message

    Posted 18 days ago

    Hi All, 

    Do I need an SMS Outbound number for WhatsApp Outbound Message to send in behalf of the queue? 


    #Outbound

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    Rechelle McConnell
    CHRISTIAN BROADCASTING NETWORK
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  • 2.  RE: WhatsApp Outbound Message

    Posted 4 days ago

    No.  Outbound SMS and WhatsApp are two different mechanisms.  Once you have WhatsApp setup, you designate that in the Messaging tab of the queue and that address will be used.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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    Original Message


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