Hi Judy,
Yes, archived calls are stored in the same region as where your org is located.
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Daniel Ho
Product Line Manager – Recording and Quality Management, Genesys Cloud
Workforce Engagement Management (WEM)
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Original Message:
Sent: 11-25-2022 09:48
From: Judy Heckbert
Subject: Where are Cloud Recordings stored
Hi,
We have our org in Canada (cac1.pure.cloud) region. Can someone tell me if our archived calls are stored in Canada as well?
#QualityManagement
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Judy Heckbert
NTT America, Inc
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