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Widget 2.0 API limit and quotas

  • 1.  Widget 2.0 API limit and quotas

    Posted 06-05-2025 19:21

    Anshul_Batheja | 2021-08-05 12:12:55 UTC | #1

    We are using Genesys Widget 2.0 and utilizing the Guest Chat Api for creating a new webchat. We want to know if there are any Api Usage limitations with Guest Chat Api. Any limitation on number of web chats that can be started simultaneously ?


    Jerome.Saint-Marc | 2021-08-19 13:18:59 UTC | #2

    Hello,

    There is a default limit of 100 new chat sessions per minute (I mean a max of 100 "POST /api/v2/webchat/guest/conversations" per minute)

    Regards,


    system | 2021-09-05 16:29:07 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 11665