Legacy Dev Forum Posts

 View Only

Sign Up

Will i get transcriptions through websocket if transfered to agent

  • 1.  Will i get transcriptions through websocket if transfered to agent

    Posted 06-05-2025 19:25

    varun | 2024-04-29 07:31:50 UTC | #1

    Hi, I am using ACD action and selecting the queue. for a voice bot I want to get all transcriptions so if user transferred to the agent queue will transcriptions can still be getting through websocket if I subscribe to transcription topic


    system | 2024-05-30 07:29:10 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 25960