ssteiner | 2024-05-24 18:59:37 UTC | #1
I was tasked to write the Company phone number into Genesys users. No biggie - there's the Address collection, and I'm looking for Type = Work and MediaType = Phone. So, I'm adding a new Contact with address = +41589991234. And then if I query the user again, the address collection contains one Contact having the right type and mediaType, but the address field is null and the display field contains (+41589991234). So, why the value I'm sending ending up in another field and why does that field not have the same value as I sent?
system | 2024-06-24 18:59:51 UTC | #2
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