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"You have alerting interactions" notification pop up fading out too fast

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  • 1.  "You have alerting interactions" notification pop up fading out too fast

    Posted 04-25-2024 15:41
    No replies, thread closed.

    A user reported that there noticing the alert pop up for calls in the bottom right disappearing too fast after it appears and said the notification would stay there until they stop hearing the call ring. Is there a way to prolong the notification? I assume perhaps adjusting the user own timeout would help or there nothing that can be done to prolong the pop up to stay showing until the call is answered?


    #Omni-ChannelDesktop/UserInterface
    #Unsure/Other

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    NA
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  • 2.  RE: "You have alerting interactions" notification pop up fading out too fast
    Best Answer

    Posted 04-25-2024 23:49
    No replies, thread closed.

    Darn good idea!  I am surprised no one has suggested this sooner.  I added this idea for you:  Have timer for how long notifications | Genesys Cloud Ideas Portal (aha.io)



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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    Original Message


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