Genesys Cloud - UI New Features

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09. How to: opt-in and opt-out for agents 

10-23-2024 12:38

Agents with permission can opt-in and opt-out of the multipanel workspace as needed. These directions show the process step-by-step. Share this document with agents when you let them know the good news - it's time to opt in! 

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How to opt in and out of multipanel for agents.pdf   491 KB   1 version
Uploaded - 10-23-2024
A step-by-step guide for agents
 
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