Genesys Cloud - Main

In this video @Brian Feeney talks about Agent Copilot support for Dutch, French, German, Japanese, and Spanish languages.

Agent Copilot advanced summarization and wrap-up code prediction support is now available for Dutch Netherlands (nl-NL), French Canada (fr-CA), French France (fr-FR), German Germany (de-DE), Japanese Japan (jp-JP), Portuguese Brazil (pt-BR), Spanish Spain (es-ES), and Spanish United States (es-US).

Read more:

• Genesys Cloud supported language

Release Notes: https://help.mypurecloud.com/releasenote/october-28-2024/

#TAMStudios #FeatureReview #Copilot #Language 

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