Genesys Cloud - Main

In this video @Hiroyuki Sato talks about collapsible card interface in Architect actions. 

Genesys introduced collapsible cards for the listed Architect actions. This improvement creates a clear visual hierarchy and enhanced section differentiation. The flexibility to collapse and expand cards allows users to quickly find key information and important elements and then adjust configuration as needed. This feature helps flow authors improve overall usability and efficiency. Previously, cards appeared as nested accordions.

Read more:

• Task and state editor actions

Release notes: https://help.mypurecloud.com/releasenote/july-1-2024/

#TAMStudios #FeatureReview #ArchitectFlow #Architect #ArchitectFunction