Genesys Cloud - Main

In this video @Brian Feeney discusses a new feature "Duplicate an event card in Journey Management"

Administrators can now duplicate an existing event card on the journey canvas. This feature helps analysts save time by recreating events that are similar to existing ones without starting from scratch. When duplicating a card, all filters and attribute selections from the original event are retained, making it easier to test variations or reuse event structures in different parts of the analysis.

Release notes: https://help.mypurecloud.com/releasenote/september-22-2025/

#TAMStudios #FeatureReview #JourneyManagement