Genesys Cloud - Main

In this feature, @Krishneel Mani discusses a new feature "Enhanced search capability within skill expression groups"

Administrators can now search skill expression groups from the Admin > Directory > Groups page and when they add groups in the Admin > Queue > Members page. Genesys Cloud sorts the list of skill expression groups alphabetically by name.

Release notes: https://help.mypurecloud.com/releasenote/april-1-2024/

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