Genesys Cloud - Main

In this video Chris talks over high level gamification featres and functionality. 

Enhance performance management and encourage friendly competition around performance-based objectives with gamification. 

Use performance points and tracking to establish a clear coaching plan, create a culture of learning, promote fairness and transparency, and bring new agents up to speed faster. Performance points reward and motivate users to progress towards your goals.

About Gamification: https://help.mypurecloud.com/articles/about-gamification/

#TAMStudios #WFM #UseCase #FunctionalityDemo #gamification

Presenter: @Christopher Visick 

#QualityManagement