Genesys Cloud - Main

In this video, John discusses new feature, GCV high-risk outbound call blocking

Genesys Cloud Voice deployed a default setting that restricts outbound calls to high-risk country destinations. This feature helps to mitigate fraudulent outbound voice calls. For more information, see Genesys Cloud Voice high-risk country outbound call blocking. This feature has no restriction by user or required user to access.

Presenter: @John Sunder

Release notes: https://help.mypurecloud.com/releasenote/october-18-2023/

#TAMStudios #FeatureReview #Outbound

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