Genesys Cloud - Main

In this video, @Santosh Bhandari talks about the guided setup experience for CX Cloud installation.

Administrators can now install and configure the CX Cloud and Salesforce integration packages within Salesforce Service Cloud using a new guided setup experience. This feature introduces a setup page that provides step-by-step instructions, helping to ensure that all configuration steps are completed accurately and efficiently. The setup page offers visibility into the installation process, highlights required configurations, and displays available packages. The guided setup helps administrators determine if they have the necessary products enabled and provides next-step guidance for a smooth deployment. 

Release notes : https://help.mypurecloud.com/releasenote/october-7-2024/

#TAMStudios #CXCloud #installations #PureCloudForSalesforce