Genesys Cloud - Main

are you aware of any issues using a Jabra 9450 with the Desktop app. it worked for a day and now it is showing software not running.  Thanks

Hi Mark, 
I see that you posted it on January 3rd. I believe the changes did not go in until the release on Feb. 6th. Can you try again. In my case the desktop application recognizes the Jabra Engage 65/75 without an issue and you can use the call controls. When testing the microphone make sure the headset is off the base station as the audio link will otherwise not be open