Genesys Cloud - Main

In this video, @Brian Feeney discusses a new feature "JourneyManagement Estimated Analysis Completion"

Administrators can now see an estimated time for journey calculations and receive in-app notifications when those calculations are in progress while navigating to other pages within Journey Management. The page refreshes automatically once the results are ready, reducing the need for manual updates or browser refreshes. This update also simplifies the workflow with a new combined Save and Calculate button, allowing users to design or update their analysis and begin processing in a single step. These enhancements help reduce friction in the journey-building process by improving visibility into calculation progress, decreasing wait-time uncertainty, and streamlining the steps needed to generate results.

Release notes: https://help.mypurecloud.com/releasenote/august-11-2025/

#TAMStudios #FeatureReview #JourneyManagement