Genesys Cloud - Main

In this video @Brian Feeney talks to us about Mobile Messenger SDK content profile support. 

Mobile Messenger users can now exchange files with agents based on configured content profile settings. This enhancement enables tailored file-sharing capabilities, increasing flexibility and improving the overall in-app messaging experience for both users and agents.

Read more:

• Mobile Messenger feature comparison matrix
• Aha! idea

Release Notes: https://help.mypurecloud.com/releasenote/june-9-2025/

Please post any questions or comments below, or email us at TAMStudios@Genesys.com