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PureCloud Q&A Show - Episode 11

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10-15-2019 12:44

Cole Callahan

PureCloud Q&A Show - Episode 11 Questions:

Pop-up screen number format change (w/ walkthrough) - 1:28
Introduction: Q&A Bounty Board - 7:20
Outbound Caller ID for Communicate - 8:17
Is it possible to force agent to only make ACD calls? - 10:50
Outbound Attempted - 12:58
Change Callback Caller ID Dynamically - 14:20
User Queue Level Activity (w/ walkthrough) - 15:54
Community Newsflash (w/ PureCloud Rebranding Demo) - 19:15

Newsflash Resources:
Link to PureCloud Advanced Architect Course - https://beyond.genesys.com/explore/#/course/660

#Integrations
#Outbound
#PlatformAdministration
#Roadmap/NewFeatures
#Routing(ACD/IVR)
#PureCloudQAEpisode

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