Genesys Cloud - Main

In this video @Hiroyuki Sato discusses a new feature "Simplified customer firewall requirements"

Genesys Cloud now uses Amazon CloudFront URLs to serve content stored in Amazon S3. Customers have the option to update their firewall allowlist to remove Genesys Cloud *.s3 domain entries that allow *.s3.amazonaws.com, *.s3.{region}.amazonaws.com, and *.s3-{region}.amazonaws.com. Also, Genesys Cloud now only uses two domains for delivering content from Amazon CloudFront. Customers have the option to update their firewall allowlist to replace the Genesys Cloud *.cloudfront.net entry with two domain entries consisting of a region-specific FQDN, and the static domain dhqbrvplips7x.cloudfront.net.

Release notes: https://help.mypurecloud.com/releasenote/october-28-2024/

#TAMStudios #FeatureReview #Firewall