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WFM Schedule View Issues
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02-27-2019 15:44
Trey Smith
#Unsure/Other
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Jay Langsford
02-28-2019 07:03
I am not able to duplicate this in production for the same dates. I would suggest opening a support ticket if you continue to see the issue.
There are valid cases where the dropdown date and the date shown left-most right atop the schedule will differ. I.e., when the management unit time zone and the time zone you have set locally to view differ - in this case the dropdown will show days in the management unit time zone. Example: MU TZ is UTC-09:00 and TZ selected is UTC-05:00 the dropdown might show 28-Feb, but the schedule day 'starts' at 8pm 27-Feb instead of 12am 28-Feb. I don't believe this is the issue in your case because the day in your screenshots start at 12am so probably no difference between MU and local TZ selection.
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