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Beta: User Management/Users admin page

Genesys Cloud has introduced a refreshed user interface for the User Management / Users admin page as part of an ongoing effort to align with modern design standards and improve usability. This update includes visual enhancements across the page and its related components, including pop-ups, menus, and the Person Attributes tabs within the Edit Person view. The improvements focus on updated styling for buttons, text formatting, input fields, tables, and menus, delivering a cleaner and more consistent administrative experience. While the look and feel have been modernized, there are no changes to existing workflows or underlying functionality. Administrators can continue to manage users, roles, and divisions as before, now within a more streamlined and intuitive interface. These updates do not impact agent-facing views or permissions behavior. #NowRecruiting

Quarterly Genesys Cloud Roadmap Webinar for Customers and Partners

We invite you to join the Genesys Cloud Product Management team for the Quarterly Product Roadmap Webinar! While this will be a deep dive into select product areas, the live roadmap is always available on our  ideas portal . This quarter we will focus on the following: Agenda: Product Deep Dives GC Associate MFA Rollout GC Copilot Email We will host two sessions for customers and partners on April 22nd at 10 AM EST and 7 PM EST.  Link to Register for First Session (10am EST) : https://genesys.zoom.us/webinar/register/4817733370974/WN_YkDusLE8QQe10VViQM-z3A Link to Register for Second Session (7pm EST):   https://genesys.zoom.us/webinar/register/7517733372323/WN_nLs7zwPJQsyzVTi7jKkwAA #CoachingandLearning