PureEngage On-Premises

Hi All,

We are migrating WFM v7.6 to 8.5, We need to migrate Database also. What are the steps to migrate the WFM database from 7.6 to 8.5.

Thanks in advance.

Regards,
Madhu

Please refer below link.

https://docs.genesys.com/Documentation/WM/8.5.2/Migrate/MigrOrd

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Praveen Kumar
Moksa Technologies Pvt. Ltd.
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Original Message:
Sent: 12-21-2017 04:22
From: Madhu Macharla
Subject: WFM Database migration from v7.6 to 8.

Hi All,

We are migrating WFM v7.6 to 8.5, We need to migrate Database also. What are the steps to migrate the WFM database from 7.6 to 8.5.

Thanks in advance.

Regards,
Madhu