PureEngage On-Premises

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  • 1.  How to change InteractionWorkspaceSIPEndpoint port number?

    Posted 02-21-2017 13:01

    there is a conflict between the port number of the sip server and the sipend point which makes the Workspace desktop edition can't register to the sipendpoint and behaves in a strange way when it recieves a call.

    so how can i change the port number of the sipend point?
    Workspace desktop edition 8.5.1
    Sipendpoint 8.5.1

     



  • 2.  RE: How to change InteractionWorkspaceSIPEndpoint port number?

    Posted 02-21-2017 14:30
    As has been answered on sggu, you can manage it on two levels:
    - for general configuration, set it up on WDE application object
    - for WDE SE instance, set it up within the WDE SE configuration file which is called SipEndpoint.config and is located under WDE SE install folder


  • 3.  RE: How to change InteractionWorkspaceSIPEndpoint port number?

    Posted 02-21-2017 16:32
    that's right Jakub.....thanks so much and allow me to post the link to the dsicussion on the sggu.
    http://www.sggu.com/smf/index.php/topic,10156.0.html