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RE: Script - display number of inbound calls waiting in a queue

Posted By Ben ben nelson 02-13-2018 19:02
Found In Egroup: Genesys Cloud - Main \ view thread
It should be possible to get that information via a PureCloud data action, using the Data Actions.Execute Data Action action. You'll need the queue's id, which is available in the script variable Scripter.Queue ID. Relevant resources: About the PureCloud data actions integration: https ...