Profile

Mr. WONG CHEE HOW

This individual is no longer active. Application functionality related to this individual is limited.

Contact Details

My Content

1 to 4 of 4 total

RE: Architect could not retrieve data from "X-UserToUser" field

Posted By WONG CHEE HOW 12-16-2019 01:24
Found In Egroup: Genesys Cloud - Main \ view thread
Thanks George. I have configured "x-User-To-User" in the header now. But this time the call could not get through, i was getting SIP error: 480 Temporarily Unavailable. ------------------------------ WONG CHEE HOW NTT Singapore Solutions Pte. Ltd. ------------------------------

RE: Architect could not retrieve data from "X-UserToUser" field

Posted By WONG CHEE HOW 12-12-2019 12:46
Found In Egroup: Genesys Cloud - Main \ view thread
Thank you George. Yes, I have already raised a case (#0002670501) with Care and waiting for information. ------------------------------ WONG CHEE HOW NTT Singapore Solutions Pte. Ltd. ------------------------------

RE: Architect could not retrieve data from "X-UserToUser" field

Posted By WONG CHEE HOW 12-12-2019 09:47
Found In Egroup: Genesys Cloud - Main \ view thread
Hi George, My UUI setting is "X-User-to-User" type, and I have tried both "Hex" and "ASCII" encoding format. ------------------------------ WONG CHEE HOW NTT Singapore Solutions Pte. Ltd. ------------------------------

Architect could not retrieve data from "X-UserToUser" field

Posted By WONG CHEE HOW 12-12-2019 03:36
Found In Egroup: Genesys Cloud - Main \ view thread
Hi, I would like to retrieve data from the SIP UUI header by using the built-in variable "Call.UUIData" in Architect, however the extracted value is blank. In the SIP message, I can see the "X-UserToUser" header is configured with a value, the below SIP log is extracted from Edge. May ...