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Mr. Roohul Ammad

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RE: StatServer not working with -cluster option

Posted By Roohul Ammad 09-06-2017 11:59
Found In Egroup: PureEngage On-Premises \ view thread
Already configured..Refer to snippet 1 and 2 of my question.

RE: StatServer not working with -cluster option

Posted By Roohul Ammad 09-06-2017 11:59
Found In Egroup: PureEngage On-Premises \ view thread
Actually it is not creating any logs

StatServer not working with -cluster option

Posted By Roohul Ammad 09-06-2017 08:28
Found In Egroup: PureEngage On-Premises \ view thread
I am trying to create StatServer Cluster . Once I am adding -cluster Cluster_RoutingStatServer to the CommandLine Argument, Statserver doesnot start and startup logs are blank. Removing -cluster from the command line allows the StatServer to Startup. Any suggestion how will they start with -cluster option. ...

Multiple disposition codes on a single interaction

Posted By Roohul Ammad 03-06-2016 13:44
Found In Egroup: PureEngage On-Premises \ view thread
I have enabled Multiple disposition codes but I am unable to select multiple dispositions on a single interaction.

Agent Failover configuration for DN

Posted By Roohul Ammad 09-17-2015 11:33
Found In Egroup: PureEngage On-Premises \ view thread
We have a single tenant multiple sites Genesys environment at a customer. This site is also redundant on Avaya Telephony end. Genesys applications at Site one are integrated with Avaya applications on Site 1 while Genesys applications at Site two are with Avaya applications on Site 2. We need to implement ...