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Adam Mazur
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Is there an IRD function that will tell you what DN an agent is logged in to?
Posted By
Adam Mazur
05-04-2017 20:16
Found In
Egroup:
PureEngage On-Premises
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I need to route to an agent's Genesys SIP Voicemail. In order to do that I need to know the extension/DN where the agent is logged in... I would think there is some function in IRD that will tell you that?
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