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Mr. Asif Akram

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RE: Receiving calls when in NotReady mode or ACW mode

Posted By Asif Akram 08-30-2016 06:23
Found In Egroup: PureEngage On-Premises \ view thread
Hey, Following are the scenarios may be create issue - 1. Make sure Dn has been gone in notready mode , there are possibilties while you try to set notready mode its sometimes take times to sent the query to sip server and stat server meanwhile if the call flow level high then there is chances to ...