Have you ever wished you could set the duration of your chat to better service your customers? The Genesys Q&A Show has got you covered with a new feature to customize Async Messaging. We've got a great deck presentation, demo, and Q&A with three product ...
Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...
Summary We are introducing organization-scoped HTTP rate limits (requests per minute, RPM) on selected Public API routes that are implemented in assignment-service and exposed through the Public API surface (as documented on the Developer Center ...