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Contest: Submit Your CX Hero Story

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Latest Discussions

  • Profile Picture

    April Rockstar Headlines Communities!

    By: Nicole Milliken , 2 days ago
    Posted in: Genesys Casual

    We're excited to recognize April's newest headliner and Rockstar of the Month... @Phaneendra Avatapalli ! Phaneendra stands out as a top contributor in the Genesys Main Community, consistently going above and beyond to support others. ...

    5 people like this.
  • Profile Picture

    April Question of the Month - Earn a new badge!

    By: Nicole Milliken , 2 days ago
    Posted in: Genesys Casual

    Happy April, my favorite community! Since we had a tech-focused QOTM last month, we thought we'd have a little fun with this month's question, while still highlighting what you do everyday. So here goes: If your contact center had a theme song, ...

    4 people like this.
  • Profile Picture

    Genesys Cloud WEM: Automated Inline Surveys for Messaging ...

    By: Jenna Berris , 3 days ago
    Posted in: Workforce Engagement Management

    To learn more, visit our library entry here . #CustomerSurveys ------------------------------ Jenna Berris Product Marketing Manager, WEM ------------------------------

    2 people like this.

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Our training can move you towards full adoption of your technology, and from there, towards the full returns promised in your projections.

Join the Genesys Customer Advocacy Program (GCAP). You can earn points for your company that are redeemable for a host of Genesys benefits. As a member of the GCAP community, we help promote your CX transformation initiatives, deliver insights into industry news and trends, and facilitate networking with other thought leaders and peers.

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