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Latest Discussions

  • Profile Picture

    Feature Update: Preparing for schedule Bids

    By: Paul Wood , 8 days ago
    Posted in: Workforce Engagement Management

    Coming soon Work Plan Bid Schedule Bid Enhancements Due for release in June are the latest enhancements to our Schedule Bidding features. These are the functional and UI changes you can expect to see in the coming release: Rebranding of Work ...

    5 people like this.
  • Profile Picture

    Genessentials - Week of May 11th, 2026

    By: Jason Kleitz , 5 days ago
    Posted in: Welcome Community

    Here are some quick links and even speedier blurbs that highlight community news you need to know! Announcements New BETA Opportunities, Register Below: WebRTC Alerting Leader - Support for multiple WebRTC clients Chrome OS Screen ...

    4 people like this.
  • Profile Picture

    [RECORDING] WEM Advisory Webinars Series | Orchestrating ...

    By: Jenna Berris , 9 days ago
    Posted in: Workforce Engagement Management

    Hello WEM Community Members! Did you miss our recent webinar all about enhancing your quality management process with AI? Or maybe you want to re-watch the recording or pass it along to a colleague? Whatever the case, you can access the on-demand ...

    1 person likes this.

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Genesys Highlights

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Our training can move you towards full adoption of your technology, and from there, towards the full returns promised in your projections.

Join the Genesys Customer Advocacy Program (GCAP). You can earn points for your company that are redeemable for a host of Genesys benefits. As a member of the GCAP community, we help promote your CX transformation initiatives, deliver insights into industry news and trends, and facilitate networking with other thought leaders and peers.

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