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Latest Discussions

  • Profile Picture

    June Question of the Month - If you could instantly ...

    By: Nicole Milliken , 12 days ago
    Posted in: Genesys Casual

    Hey all! Happy June you wonderful community peeps! For June's Question of the Month we've got an interesting prompt for you to think about: "If you could instantly become an expert in any skill, what would it be?" Answer this question and you'll ...

    21 people like this.
  • Profile Picture

    The World Cup Brackets are Here!!!

    By: Nicole Milliken , 3 days ago
    Posted in: Genesys Casual

    Hello all you futbol/soccer fans!! 🏆⚽🥳 We've heard you loud and clear about wanting to have an event around the FIFA World Cup and so I am here to let you know that your wish has been granted :) I have created a Genesys group bracket that you can ...

    13 people like this.
  • Profile Picture

    Q&A Show: New Async Messaging Feature!

    By: Nicole Milliken , 4 days ago
    Posted in: Genesys Cloud - Main

    Have you ever wished you could set the duration of your chat to better service your customers? The Genesys Q&A Show has got you covered with a new feature to customize Async Messaging. We've got a great deck presentation, demo, and Q&A with three product ...

    5 people like this.

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