Genesys Certification Exam Retake Policy
The purpose of this guide is to provide interested audiences with the Genesys University certification exams retake policy information.

Link ...

Taking a Certification Exam Guide



Genesys Certified Associate, Professional or Presales Certification leads to higher quality performance, recognized credibility, and greater ...

Here are useful consolidated links for anything about ACD for Facebook, Line, Twitter

Facebook 
Create an App
Configure ACD messaging

Line
Create an App
Configure ACD Messaging ...

AppFoundry is a marketplace of solutions that offers Genesys customers the most useful solution-centric marketplace for all Genesys platforms in a single location.


Go to the AppFoundry ...

PureCloud webhook (chat notification) integrations automatically post chats to group chat rooms about events occurring with your services. Use a query to set up the types of events ...

Claim Your Badge Guide
Step-by-Step Instructions to Claim your Badge/Certificate using the YourAcclaim.com badging site is documented in this guide.
#PureCloud
#PureConnect
# ...

Genesys Certification Guide updated on 14th September 2018
The purpose of this guide is to provide interested audiences with a summary of available Genesys University certifications ...

An org is a set of PureCloud products and services, selected by a business to accommodate its specific requirements. The process of defining an org is called onboarding. To get started, ...

There are many ways to get started with PureCloud. 







Self start is for those customers who are comfortable getting up and running on their own without any assistance. ...