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Schedule Archival for UCS Main DB using UCS Manager:
Login to UCS Manager, Navigate to the Scheduled task on Main DB and perform the below steps.
Check ‘Archive’ radio button ...
UCS is deployed in HA (ContactServer & ContactServer_B)
Stop both UCS
Rename the existing Index directory (for example D:\GCTI\ContactServer_Index ...
Disclaimer: Please read the following instructions carefully and proceed with caution. The below steps are not from Genesys or SAP. It has been provided for educational and informational ...
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