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Genesys Certification Exam Retake Policy
The purpose of this guide is to provide interested audiences with the Genesys University certification exams retake policy information.

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Taking a Certification Exam Guide



Genesys Certified Associate, Professional or Presales Certification leads to higher quality performance, recognized credibility, and greater ...

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Here are useful consolidated links for anything about ACD for Facebook, Line, Twitter

Facebook 
Create an App
Configure ACD messaging

Line
Create an App
Configure ACD Messaging ...

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AppFoundry is a marketplace of solutions that offers Genesys customers the most useful solution-centric marketplace for all Genesys platforms in a single location.


Go to the AppFoundry ...

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PureCloud webhook (chat notification) integrations automatically post chats to group chat rooms about events occurring with your services. Use a query to set up the types of events ...

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3 days ago
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Claim Your Badge Guide
Step-by-Step Instructions to Claim your Badge/Certificate using the YourAcclaim.com badging site is documented in this guide.
#PureCloud
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3 days ago
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Genesys Certification Guide updated on 14th September 2018
The purpose of this guide is to provide interested audiences with a summary of available Genesys University certifications ...

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7 days ago
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An org is a set of PureCloud products and services, selected by a business to accommodate its specific requirements. The process of defining an org is called onboarding. To get started, ...

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7 days ago
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There are many ways to get started with PureCloud. 







Self start is for those customers who are comfortable getting up and running on their own without any assistance. ...

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