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  • Posted in: PureConnect

    Hi Alex, We ran into something very similar recently. We worked with support and determined the issue was related to a recent Windows patch on our DC's. Believe the offending roll-up was KB4507459 and/or KB4507460. It may be something worth checking ...

  • Posted in: PureConnect

    ​Has anyone run into when adding a user where you browse out to your domain to add username and when you hit the Get Users button it only populates a partial list from Active Directory? We ran the logs through support and determined it isn't anything ...

  • Posted in: PureCloud

    Thank you George. ------------------------------ Angelia Harper Avtex ------------------------------

  • Posted in: PureCloud

    We have the same general question about when we should delete vs. deactivate users. We don't have the same specific question as David because we don't route emails with PureCloud yet but we are wondering about any other implications of deleting vs. deactivating. ...

  • Posted in: PureConnect

    Do you control DHCP for the remote site? If so, make sure Option 160 is set correctly. ------------------------------ Paul Simpson Senior Technical Instructor ------------------------------

  • Posted in: PureConnect

    Hi folks. We have an offsite team that has set up shop a couple hundred miles away from our primary site. The team has client laptops with SIP SoftPhone configured in IC User Apps (IC 2019 R1 p2): the users are unable to provision the softphone when attempting.After ...

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