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  • If you mean questions from assessments in the learning modules, then no, not as far as I am aware, but I imagine the work involved to get this will be similar to the quality idea mentioned and perhaps it is upcoming? I don't recall seeing a separate idea ...

  • Hi Parthiban, I couldn't work without the developer tools. Platform API CLI helped me to understand and use Genesys Cloud CLI. API Explorer is my main ressource to understand every new API I want to use in Data Actions. Overview helped me to program ...

  • Hi Torben, for me the following code works. But maybe I forgot something to think about. { "interval": "${input.startdate}/${input.enddate}", "order": "asc", "orderBy": "conversationStart", "paging": { "pageSize": 100, "pageNumber": ...

  • SDK Version: 236.0.0 Java Version: 21.0.9 Spring Boot Version: 3.5.7 Description: I'm trying to implement a service that retrieves Decision Table information. When I call the BusinessRulesAPi.getBusinessrulesDecisiontable( GetBusinessrulesDecisiontableRequest) ...

  • As Christopg said above: It seems you can only use the "send auto reply" action once for any give conversation. Which is a strange design to me. Would be much easier to just have a reply function/block. But it is as it is. So setting up an agentless email ...

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