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Latest Discussions

  • Profile Picture

    Welcome to the Certification Community!!!

    By: Nigel Maharaj , 4 days ago
    Posted in: Certifications

    Welcome to the Genesys Certification Community. This community is designed for our customers, partners and end users to post any certification related questions and concerns. Our community of certification experts are monitoring this forum and all responses ...

    4 people like this.
  • Profile Picture

    Interaction Connect - Logon Fails

    By: William Martín Chávez González , 21 minutes ago
    Posted in: PureConnect

    Good afternoon Community: We wanted to logon in Interaction Connect, using Google Chrome Version: 67.0.3396.99 (Build oficial) (64 bits), and IIS 10.0 in Windows Server 2016. We installed PureConnect 2018 R3 three days ago and configure this IIS for Interaction ...

  • Profile Picture

    RE: Authorized Organizations Across Regions

    By: Michael Cofer , an hour ago
    Posted in: PureCloud

    If you tell them who the Admin is, they should only bill you for that one person for one org. In the other orgs they can make that admin a non-billable license and still have Master Admin access. We have several different PureCloud orgs and our "parent" ...

New Communities

PureEngage CloudAVAILABLE!
CertificationAVAILABLE!
Genesys CasualComing 7/23
PremiereComing 7/30
WEMComing in August

Genesys Highlights

Join the Genesys Customer Advocacy Program (GCAP). You can earn points for your company that are redeemable for a host of Genesys benefits. As a member of the GCAP community, we help promote your CX transformation initiatives, deliver insights into industry news and trends, and facilitate networking with other thought leaders and peers.

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