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  • Posted in: Latitude

    Hello and welcome to the Latitude by Genesys Community site. In this site, we welcome all customers and users of Latitude by Genesys to have open and constructive conversations about all things Latitude and ARM in general. Not sure on how to use ...

    3 people like this.
  • There is a Knowledge base article - Article Number 000067532 - "How to use Framework to control and monitor Tomcat running on Linux". Please, take a look if it helps. ------------------------------ Anatoly Minkovsky Genesys - Employees ---------- ...

  • Posted in: PureCloud

    Thanks George ------------------------------ Thanks and regards Blair Wilkinson CVT (Global) Pty Ltd ------------------------------

  • Posted in: PureCloud

    If you hardcode the data table action input in the flow to +27112062948, does it succeed? ------------------------------ Melissa Bailey Genesys - Employees ------------------------------

  • Posted in: PureCloud

    Was searching for this same answer, Patrick. Did you ever find a solution? ------------------------------ Pol Buckingham f'real foods llc ------------------------------

  • Posted in: PureCloud

    In the latest Pure Cloud release notes they refer to Flowouts in relation to the SLA calculation. Out company have always wanted to include abandoned calls in our SLA metric but felt it unfair to our scoring that all abandoned are included. Has anyone ...

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