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  • Posted in: Genesys Casual

    Living in a hostel has taught me that shared resources shouldn't be taken for granted. One habit I follow is switching off lights, fans, and chargers whenever I leave the room. Small actions multiplied by many people can make a surprisingly big ...

  • Posted in: Genesys Casual

    YOGESH J MUNGEKAR Congratulations ------------------------------ Phaneendra Technical Solutions Consultant ------------------------------

  • Hello all, I've just encountered this issue and me having precisely same use case with ACW trigger + Workflow I had to change the Set Conversation data to Data Action that fills the Participant data, which later are and can be exported. For me this is ...

  • Posted in: Genesys Casual

    My favourite part was getting to see Navigator - we're really looking forward to getting our hands on it and experimenting with it ASAP! I also took part in a few roundtables, which were really insightful and a great chance to hear how others ...

  • Posted in: Genesys Casual

    One sustainable habit I already follow is using digital notes and documents instead of printing wherever possible. I would also like to get better at switching off devices completely rather than leaving them on standby. Every small action helps! 🌱 ...

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