Discussion Posts

Thread Subject Replies Last Post Community
Can AI Knowledge Articles dynamically read data through an external document link and generate answers
   
4 17 minutes ago by Robert Niblock
Original post by Rutuja Sunil Mali 		Genesys Cloud - Main
Hello Genesys Community
   
1 51 minutes ago by Cesar Padilla
Original post by Binu Savariyar 		Welcome Community
Deprecation of /replace/external and /consult/external APIs
   
1 2 hours ago by Takayuki Suzuki
Original post by Developer Community 		Genesys Cloud - Developer Announcements!
Searching Voice Transcripts or Voice Conversations for PCI content
   
2 5 hours ago by David Betoni
Original post by Ryan Pierce 		Genesys Cloud - Developer Community
Feedback Wanted: Your Experience with Virtual Supervisor (AI Scoring)
   
28 6 hours ago by Michael Ball
Original post by Jose Ruiz 		Workforce Engagement Management
Unable to add genesys enhanced tts connecttor from my profile
   
2 6 hours ago by Vaun McCarthy
Original post by Binu Savariyar 		AppFoundry: The Genesys Marketplace Experience
March Question of the Month - Favorite Roadmap Feature
   
38 6 hours ago by Alicia Blazey
Original post by Nicole Milliken 		Genesys Casual
Introduce Yourself! (New for 2026)
   
132 7 hours ago by Cesar Padilla
Original post by Nicole Milliken 		Welcome Community
Having practically a single work plan per agent. Good or bad?
   
1 8 hours ago by Chris Perry
Original post by Robert Wakefield-Carl 		Workforce Engagement Management
Building Custom UI for rendering Web Messages from Embeddable Framework
   
4 2 days ago by Lucas Woodward
Original post by Andrew Dong 		Genesys Cloud - Developer Community
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