Discussion Posts

Thread Subject Replies Last Post Community
Is there a community dedicated to Gensys and AI
   
2 14 minutes ago by John Samuel Genesys Cloud - Main
Agent name field not available in Agent profile section
   
6 43 minutes ago by Rohit Chendke Genesys Cloud - Main
July QOTM - Favorite Pic of the Year So Far??
   
51 49 minutes ago by Ziyaad Suliman
Original post by Matt Lawson 		Genesys Casual
Genessentials - Week of July 15th, 2025
   
0 an hour ago by Nicole Milliken Welcome Community
Alias field in Personal Details
   
11 an hour ago by Caleb Koehler
Original post by Xavier Mateu 		Genesys Cloud - Main
Download all call transcripts at once.
   
5 an hour ago by Matt Lawson
Original post by 虹輝 田中 		Genesys Cloud - Main
Genesys Cloud Dialpad search doesn't show queues results, only other objects
   
6 an hour ago by Matt Lawson
Original post by Shahar Leonard 		Genesys Cloud - Main
Routing direct to agent - General Availability release
   
9 an hour ago by Samuel Jillard
Original post by David Farrell 		Genesys Cloud - Main
Adherence best practices
   
5 an hour ago by Gina Palmer
Original post by Linsey Edn 		Workforce Engagement Management
agent preferredName
   
11 an hour ago by Jarlei Guimaraes Genesys Cloud - Main
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