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Is it possible to have multiple values to one user defined KVP?

  • 1.  Is it possible to have multiple values to one user defined KVP?

    Posted 11-05-2015 17:13
    Hi 

    Is it possible to have multiple values to the one user defined KVP? I am trying to capture the customer selected Main Menu and Sub Menu options and attach to the call for reporting on Main Menu and Sub Menu options selcted by customer. I have tried attaching Main Menu  option and Sub Menu option with same KVP in a call. It looks like the sub menu option value has not been passed to GIM. Please suggest the best approach.

    Thanks


  • 2.  RE: Is it possible to have multiple values to one user defined KVP?

    Posted 11-06-2015 09:35
    Yes, but you have to use any separator lie the comma,pipe etc.